Customer Service Software - Live Chat And Email Marketing

25/8/2012

Friends, today we would like to deliberate on tools that facilitate effective communication. Do you know there are certain tools that effectively facilitate customer-service oriented undertakings? One need not develop individual software for his specific needs. He gets a

whole lot of options, from live-chat to ticket to knowledge base to help desk, where he can make a choice of his own tool depending upon the peculiar need of his business. Comm100 – a leading global provider of enterprise-level customer service and communication solutions - is offering a number of tools that facilitate communication in service-oriented units. Two of the most popular tools of them are – Comm100 Live Chat and Comm100 E-mail Marketing. A brief description for each of these tools is given below.

Comm100 Live Chat

It is the enterprise-grade live chat software for website, which enables you to have a 360 degree view of your website-visitors. It not only provides them with live support, it also offers them full customization, intelligent live chat invitation, visitor-monitor & tracking, comprehensive reports, customer rating and anything else that one would think of. In fact, all that one needs in the live chat software are available with Comm100 Live Chat.

Comm100 Email Marketing

The relevant software helps develop and maintain good relationships with customers, thereby increasing the sales-revenue at a very low cost. Professional and free email templates are provided under this package. You can easily customize the free email templates with your own logo, colors, and images. No technical knowledge is required for this.

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